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Terms & Conditions

TERMS & CONDITIONS

 

Disclaimer

Please note that I do not diagnose, prescribe, treat or cure any disease or condition either physical or mental. I do not guarantee or promise that you will achieve your desired benefits and outcomes, such as a pregnancy. My services, treatments, therapies, information and advice, are not medical treatments and they are not intended to replace advice and treatments from your GP, healthcare professional, consultant, psychologist or gynaecologist. Please seek medical diagnosis, treatment or advice as required.

Always consult your health professional before making any changes to your diet, lifestyle or prescription drugs.


Payments
Payments are taken at the point of booking unless prior arrangement has been made. For clients booking a package of sessions, payment needs to be in advance when scheduling in your first session. You will then be able to book your follow-up sessions in as you go along.
 

Cancellations for treatments

  • If you give more than 48 hours’ notice, you will receive full refund.

  • If you give less than 48 hours’ notice, you will be charged 50% of the treatment cost.

  • Cancellations of 24 hours or less will be charged at the full appointment cost. Please understand that late cancellations are hard to fill in and have an impact on my personal and family time. And I also incur costs.

  • No-shows are charged the full treatment cost.

  • If you are on a package plan and you cancel after you have started to receive your sessions, you will be charged for the first and second sessions in full without the discount benefit of the package. The remaining sessions will be at the discounted rate and timelines above apply.

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Cancellations for group classes

  • If you give more than 7 days notice, you will receive full refund.

  • If you give less than 7 days notice and more than 48 hrs, you will be charged 50% of the cost of class or programme.

  • Cancellations of 48 hours or less will be charged in full. Please understand that late cancellations are hard to fill in.

  • No-shows are charged in full.

  • Of course I am ready to be flexible and be as helpful as possible if I can.


Treatment times
Please arrive promptly for your appointment. Treatment time is reduced by your late arrival as I cannot extend the time allocated to you due to other therapists or clients booked in after you.

If you are likely to be late, please do contact me and I will endeavour to meet your needs.

On very rare occasions, due to illness or unforeseen circumstances, I may need to change your appointment. If this happens, I offer either full refund for that missed session (not the full package), or we can rearrange and I will offer 30 minutes extra, free of charge, to your treatment session.


Thanks for your understanding

Betty
 

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